Clients
You may have already read some of the client testimonials in other sections of this website. Here they are in full.
“Karen Rowell developed all of the communication materials for the Shine Reward & Recognition program and managed all aspects of the program for us.
I enjoyed working with Karen because I found her to be very straightforward and open and she was not afraid to pitch in and provide extra help when needed. For example, when we had to get our launch packs out in a very short timeframe, Karen came in, rolled up her sleeves and started packing items into individual packs, ensuring that we met our launch deadline.
I would like to be able to work with Karen again if the opportunity was presented.”
Nicole Zanette - Tabcorp
“Trésor provided a detailed and expert service that was very thorough in its approach. Karen Rowell quickly understood what I was after and then delivered a program from concept to implementation.
I have no hesitation in recommending Trésor and would be more than happy to work with them again.”
Skot Thorley - Loy Yang Power
“Trésor helped us to extensively evaluate and reinvent our reward and recognition programme for our 2,500 people. We were delighted with the final result which included the mechanics of how the scheme operates at a store level, the communication collateral to launch and maintain momentum and the merchandise that was guaranteed to delight the recipients.
The level of service we received was impeccable, the quality of advice and the final solution absolutely targeted at the right level; the follow up and genuinely shared ownership of the scheme, second to none.
I have absolutely no reservation in recommending Karen and her team to provide a first class, cost effective, appropriately targeted recognition programme.”
Craig Sandiford - The Exego Group (Repco)
“I worked with Trésor in 2007-2008. During this time they provided exceptional consultancy services in the area of rewards and recognition.
I found Karen Rowell extremely professional and personable in her approach to business. Her ability to communicate clearly and to achieve outcomes with attention to detail is a credit to her.”
Rebecca Dickinson - Maroondah City Council
“Karen Rowell has been consulting our organisation on our Rewards and Recognition framework for the last 10 months.
She has provided us with a lot of practical advice, picked the most suitable solution for the organisation and worked through all of the complicated issues regarding complexity of the framework and our workforce with a high level of professionalism and integrity. She has been one of key people and elements to get the framework up running.
We highly appreciate Karen’s effort and recommend her to any potential customers who are looking to do the same thing as we have.”
Hannah Nguyen - TRUenergy
“We initially appointed Trésor Reward & Recognition to review our internal Reward & Recognition policy document and to develop a logo for the Reward & Recognition program.
Trésor brought an experienced, independent and objective perspective to the policy document review. The extensive feedback and recommendations they provided streamlined the content and enabled us to communicate much more succinctly as a result.
We were also so pleased with the Reward & Recognition program logo that Trésor created, we commissioned them to develop logos for two additional programs.
Trésor worked within a prescribed budget and delivered all components on time. They were very professional and reliable, documenting all details and maintaining a very high level of client service.
Working with Karen Rowell and her team was great because they understood the requirements of our organisation and kept us on track, always thinking of options and ensuring that we had all of the boxes ticked. This meant we could focus on what we had to do, knowing that they were going to deliver a fantastic result.”
Deanna Moloney – Recovre Group
“Trésor helped me in two separate businesses with designing Reward and Recognition Programs. They also helped with developing a creative and innovative Mission, Vision and Values communications plan and materials.
Trésor had fantastic ideas and always got the work done as discussed and on time. I strongly recommend Trésor and would definitely work with them again!”
Georgia Tsiantas - Kalari Pty Ltd
“Our company (a SME) engaged Trésor to help us set up our Recognition & Rewards program. We were delighted with the approach taken - simple & appropriate to our organisational needs.
The results from the first year of implementing the program have been excellent. Karen Rowell's approach at all times has been positive and professional and she was well received by our staff.”
Ilse Mathews - Proteaflora
“Trésor made sure all of the governance aspects of the promotion were covered, including managing the trade permit applications and obtaining permit numbers, drafting terms & conditions, following through on the weekly prize draws and publishing winners’ details in a national newspaper.
As is often the case, the project had the usual array of challenges but it was pleasing to note just how quickly and professionally Trésor were able to adapt to our changing requirements. Trésor maintained good communication throughout the project and helped keep everything on track.
I found Trésor very easy to work with, friendly, reliable and always willing to help.”
Andrew Robertson - CGU Insurance
“We asked Trésor to develop and implement a pilot customer loyalty program for our franchise distribution channel - PlastaMasta. Trésor explored a number of possible solutions including offering our cash customers prepaid EFTPOS cards for meeting purchasing targets. They then recommended an innovative solution that fully integrated with the franchise store POS system. The outcome was that we were able to offer rebates to a selected number of targeted customers.
Trésor managed the project from start to finish effectively, working with franchisees and sales and marketing team members as often as required. The work also included developing all of the program communication materials. All of the work completed by Trésor was delivered on time and to the agreed budget.
I would not hesitate in recommending Trésor and I look forward to the opportunity of working with them again."
Margaret O’Neill - Knauf Plasterboard (formerly Lafarge Plasterboard)
“We engaged Trésor to produce some quality pens for our organisation. I have known Karen for a number of years and based on past experience, knew that I could rely on Trésor to come up with a quality item for a good price.
Karen is friendly, helpful and professional and she kept me up to date at every stage of the process. She smoothed over some supplier issues that could have resulted in an inferior product and even negotiated a better final product at no extra cost."
Anna Fadljevic - Australian Finance & Property Solutions